SHIPPING INFORMATION & POLICIES

Thank you for visiting and shopping at Riverton Music. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Shipment cost

UPS Standard

3-5 business days

Standard Rates Apply

Free if over $50

USPS Standard

3-5 business days

Standard Rates Apply


* Overnight delivery is only available for orders with delivery addresses within the continental United States.



Delivery delays can occasionally occur.


 

Shipment to P.O. boxes or APO/FPO addresses


Riverton Music ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.


In order to better protect our customers. Before shipping to a PO Box or APO/FPO and DPO address Riverton Music will verify purchase with Credit Card that was used to purchase your products

Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


Riverton Music is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages


Riverton Music is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy


We currently do not ship outside the U.S.


 
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